I've bought pro but don't have access to it. What do I do?

Martu
Martu Member Posts: 1 New Here
edited April 11 in Ask the Community 
Hello! I bought the PRO version almost 5 days ago, the money was deducted but Mindmeister has not updated my plan! I have work to do!
I have sent emails everywhere and no one from support answers me, is this normal?

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster Posts: 659 Community Admin
    Answer ✓

    Hi,

    I've just forwarded your request to support so that they can activate Pro on your account.

    I'm sorry for the delay here!

    Best,

    Miša

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