Why can I not restore when type "ctrl + z" or see old version (all is empty)?

xmrxtrun
xmrxtrun Member Posts: 1 New Here
edited April 12 in Ask the Community

Hello,

The story is:

In day 1, I am writing at this mind map. And at the end of the day, (I think) I type "delete button" on very first root. So that all my mind map is completed disappeared. I try to type "ctrl + z" or history but nothing was came back. And then I go to sleep.

In day N, (now), I try to see version before on icon "i" on screen. I selected some version before but all is empty. Help me!!

Summary: I type wrongly button "delete" once and cannot ctrl+z to backup.

My account is: [redacted email]
My project mind is: https://www.mindmeister.com/map/2524931617 .

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster Posts: 693 Community Admin
    Answer ✓

    Hi there,

    I'm really sorry to hear about this. I've forwarded your request to support. Somebody will be in touch with you shortly via email to help resolve this.

    Best,

    Miša

Answers

  • Evandro Peres
    Evandro Peres Member Posts: 1 New Here

    Yeap, the same thing here. Unbeliveable, a full work day to the trash.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster Posts: 693 Community Admin

    Hey @Evandro Peres,

    I'm sorry to hear that - I've passed your ticket on to support. Somebody will be in touch with you shortly via email.

    Best,

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