Phone lost - How to access my account without 2FA?

Oleg K
Oleg K Member Posts: 1 New Here
edited April 21 in Ask the Community


I've lost my phone so I can't get access to my account cause I activated the two factor authorization to it. And now I don't have any clue to gain access back without my phone...

Is there any idea for solution or workaround? When I try to log in I'm asked to type in a recovery code which I don't have.

Thanks for any help!


Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster Posts: 693 Community Admin
    Answer ✓

    Hi @olegkkk,

    Sorry to hear you've lost your phone!

    I've just passed your request on to our support team - somebody will be in touch with you shortly via email.