Being Charged on a Free Plan suprise charges for 2 years

Alfred
Alfred Member Posts: 1 New Here
in Ask the Community

Its the perfect catch 22. If you are free plan you are not allowed to submit a ticket. Yet Ive been charged. Any ideas? Is there an escalation that doesn't involve acting like a complete baboon?

Answers

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster Posts: 679 Community Admin

    Hi @Alfred - Thanks for reaching out! I've forwarded your request to our support team, who will take a closer look at your account and get to the bottom of this.

    Best,

    Andrew

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