Folder Deleted?

Bruno Bragato
Bruno Bragato EN Basic Posts: 3 Beginner

I have a folder on my mind meister account, and when I try to access it, the following message appears: "Sorry, we couldn't find what you were looking for. It may have been moved or deleted." It is still there, but i can't access.

It's a very important folder, and I can't afford to lose it.

Answers

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 577 Community Leader

    Hi @Bruno Bragato

    I will forward this to the Meister Team. Someone will contact you…

    Best, Rooster

    The impossible does not exist! The solution has just not been found yet!

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 1,015 Community Admin

    Thanks for the tag, @Rooster McNugget! I'm investigating this with our support team, Bruno, and will be in touch via e-mail. Rest assured, your maps are not deleted — this looks to be a simple error.

    Best,

    Andrew

  • Bruno Bragato
    Bruno Bragato EN Basic Posts: 3 Beginner

    Thank you for the contact, I'll be waiting. Best regards.


  • Bruno Bragato
    Bruno Bragato EN Basic Posts: 3 Beginner

    Hello everyone,

    I trust this message finds you well. It has been a week since I've been unable to access my folder, and I have not received any emails from the support team. Could you please provide an update on this issue?

    Best regards