[RESOLVED] Error when trying to restore previous versions
A very important part of my mind map disappeared and I'm trying to search previous versions for it, after duplicating the map. However, every time I go down to older versions, it gives an error that refreshes the page and prevents me from continuing. Do you know how I can resolve this? Thank you very much!
A very important part of my mind map disappeared and I'm trying to search previous versions for it, after duplicating the map.
However, every time I go down to older versions, it gives an error that refreshes the page and prevents me from continuing.
Do you know how I can resolve this?
Thank you very much
Best Answer
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Hi!
Is it possible that there are no previous versions as you duplicated the map and are not searching the previous versions of the original?
Best,
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Answers
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Hi!
Thanks for the answer!
No… I just duplicated it so as not to lose the information, but I'm looking in the original mind map.
However, it always gives an error when I load older versions...
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Hey!
Thanks for the info. I spoke with the devs and found out this is a current bug we have.
Please can you tell me the name of the problematic map and which version you are trying to restore.
Best,
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Thank you for the feedback!
The name of the problematic map is: Cognição social e personalidade (tentar resgatar versão).And I really need to restore the version of february, 10th.
Thanks!
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Great, thanks so much for the info. Could you please give support access to your account so we can investigate?
Best,
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1
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Hey! The devs just told me they've successfully restored the version you wanted. Please can you confirm this?
Best,
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Hi, @Miša Hennin :) Sorry it took so long to get back!
It worked, I was able to find the content I needed.
Thank you very much!
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