Problem Integration Google Calendar

Frederico Almeida
Frederico Almeida Member Posts: 3 Beginner
I'm having trouble with Google Calendar integration
I've seen other posts on the subject and did some suggested procedures but it didn't work.
Need help.


Best Answer

  • Miša
    Miša Admin, MeisterLobster Posts: 339 Community Admin
    Answer ✓

    Hi @Frederico Almeida,

    I'm really sorry to hear those steps didn't solve the issue.

    I have forwarded your request to Support and an agent should be in touch with you shortly.

    Best,

    Miša


    Olá,

    Lamento muito saber que esses passos não resolveram o problema. 

    Eu encaminhei seu pedido ao Suporte e um agente deve entrar em contato com você em breve. 

    O melhor,

    Miša 

Answers

  • Miša
    Miša Admin, MeisterLobster Posts: 339 Community Admin

    Hi,

    I'm sorry to hear you're having issues with the Google Calendar integration.

    Could you please confirm you have tried each of 4 these troubleshooting steps?

    1. The email address associated with your MeisterTask account must match the email address in your Google account.
    2. Please go to Permissions under Third-Party Apps: https://myaccount.google.com/permissions , and please remove MeisterTask. Once you have removed the permissions, please attempt to install the integrations again. It should then work properly.
    3. Please try disconnecting and reconnecting the Google Calendar integration described in the article: Sync MeisterTask with Google Calendar.
    4. Please clear cookies and cache and try again.

     Please could you also let me know:

    1. Is this on the web page or app?
    2. Which browser version are you using (if web MT)?
    3. Which OS version?

    Thank you.

    Best,

    Miša

  • Frederico Almeida
    Frederico Almeida Member Posts: 3 Beginner

    Olá,

    Eu fiz as 4 etapas e não funcionou. Tentei mais de uma vez e não deu certo.

    Estou muito despontado pois sou assinante e preciso muito dessa integração.

    Vou responder as questões:

    1. Eu usei a web e o app e nenhum funcionou.
    2. Google Chrome Versão 108.0.5359.125 (Versão oficial) 64 bits
    3. Windows 10

    Por favor, preciso de ajuda.

    Frederico Almeida