Why can't I download a copy of my bill?

floshkit
floshkit Member Posts: 2 New Here
edited February 3 in Ask the Community

See Video.

Cant download a copy of my bill.

what am i doing wrong?

https://www.loom.com/share/3b2db105722b4286831e3b3fec18ca26

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster Posts: 412 Community Admin
    Answer โœ“

    Hi @floshkit - welcome to the community! ๐Ÿ‘‹

    Thanks for the screen capture! It looks like your subscription was purchased through the iOS app store. Because of this, the invoices can't be downloaded directly via MeisterTask. You should be able to find them by signing in at https://reportaproblem.apple.com/.

    Let me know if this helps!

    Best,

    Andrew