2FA - phone lost - How to access account?

LoB27
LoB27 Member Posts: 1 Beginner
edited February 3 in Ask the Community

Hello,

I've already written the support but didn't get an answer yet. That's why I hope for solutions in here.

I've lost my phone so I can't get access to my account on MeisterTask cause I activated the two factor authorization to it. And now I don't have any clue to gain access back without my phone...

Is there any idea for solution or workaround? When I try to log in I'm asked to type in a recovery code which I don't have.

Thanks for any help!

LoB27

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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster Posts: 412 Community Admin
    Answer ✓

    Hi @LoB27 - sorry for the delay here. I'll go ahead and reach out to you via our support system to solve this.

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