To whom it may concern,
I contacted [email protected] 13 days ago with proof of my university status, to be able to get an educational plan. I also tried from my address at the university, without being recognized as a student user.
Could you please get back to me?
Hi Jack - I've forwarded your request on to our support team, who will get this sorted for you ASAP! For future reference, [email protected] isn't an active e-mail address serviced by our team - sorry for the confusion!
Best and talk to you soon via E-Mail,