Why do I get Error 403 when trying to print my map?

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Carine
Carine EN Basic Posts: 2 Beginner
edited March 2023 in Ask the Community

Hello,

SOS, I can't print my mindmap :

image.png

I bought paid version just to print my map …

Can you help me ?

Thanks

Carine

Comments

  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader
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    Hello @Carine welcome to the community.

    Since it seems you just purchased your paid account, could you try to log out and log in again?

    Maybe that's what's needed for your web browser to update the new privileges on your session.

    Please let us know if that solves the problem.

    Best regards.

    Andrés D'Andrea

    Follow me on LinkedIn and:

    BSF.company - Digital Solutions For Your Business.

    Technopreneuring.Com - Optimize Resources. Maximize Results.

    GestionOperativa.Com - Optimiza Recursos. Maximiza Resultados.

  • Carine
    Carine EN Basic Posts: 2 Beginner
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    Hello @Andres D'Andrea
    Thank you for your answer.

    I try to log out and log in again, I always have the same problem … :(

    Best regards

    carine

  • Bertrand Casaert
    Bertrand Casaert EN Basic, International Partner Posts: 8 Beginner
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    @Carine

    Comment réparer l'erreur 403 ?Comment résoudre une 403 Forbidden ?

    1. Désactiver l'Adblocker et vider le cache.
    2. Désactiver les plug-ins installés sur le navigateur.
    3. Rafraîchir la page.
    4. Vérifier l'URL du site.
    5. Contacter l'administrateur du site pour obtenir les droits d'accès.
    6. Contacter l'Internet Service Provider.

    ?

  • Bertrand Casaert
    Bertrand Casaert EN Basic, International Partner Posts: 8 Beginner
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    @Carine

    Peut-être devrais-tu nettoyer le registre Windows ?

    ?

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