Why can't I use MeisterTask on touchscreen?

PRINTE
PRINTE EN Basic Posts: 1 New Here
edited May 10 in Ask the Community

When using the app with the hp touchmonitor, it is not possible to move the completed task to the next section by touch. Press and hold for no response, double-click for details. Is there any way to solve it?

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,094 Community Admin
    Answer ✓

    Hey!

    Quick update - If you'd like to use touch screen, it's best to use the MeisterTask app rather than in the browser.

    Best,

    Miša

Answers

  • Admin BSF.company
    Admin BSF.company International Partner, MT Tester, EN Business Posts: 487 Community Leader

    Hello @PRINTE, welcome!

    Your descriptions appear to be from the user interface in MeisterTask; however, this question was filled from the MindMeister section of the forum, so I'm going to follow my instinct and respond as if it's about MeisterTask.

    Have you tried dragging and dropping by the upper border of the task?

    I just gave it a try from my android device, dragging/dropping operations work as usual.

    Try restarting your device as well.

    Let us know if that works.

    Best regards.

    Andrés D'Andrea

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