Is there a way to merge two user accounts?

KizerC

I created my MeisterTask account recently using my company email and started a project. I then implemented the MS Teams integration for that project. However, I discovered during that process that my MS Teams license is tied to a different alias of my business email, and now I have two separate MeisterTask accounts that share the same name. What's the best way to resolve this? Is there a way to merge the two accounts into a single one?

Admin BSF.company

Hello @KizerC welcome to the community.

I believe the best option here would be to get @Miša Hennin or @Andrew Lapidus involved.

Expect a contact from any of them related to this matter.

Best regards.

Andrés D'Andrea

Marlene Lechner

Hi @KizerC, happy friday!
Our support team will have a look at your case, I have just created a support ticket for you. They will reach out to you shortly :)

Best,
Marlene

KizerC

Fantastic, thank you so much for your help!

Chris

Gravitate Joel

I have the same issue. I need to merge a personal and business account. @Marlene Lechner and @Andrew Lapidus Do I need to file a ticket?

Miša Hennin

Hi @Gravitate Joel,

I've just made a support request for you! Someone will be in touch with you shortly via email.

Best,

Miša