How to disable two-factor authentication to login account?

Paulo

Hello. I lost my cell phone and with it, access to Google Authenticator. I need to access my account, but I don't have the codes.
Is it possible to request that two-factor authentication be disabled?
Thanks.

Andrew Lapidus

Hi Paulo - please e-mail support@mindmeister.com from the e-mail address associated with the account which you'd like to remove 2FA. Our support team can disable this as soon as we get confirmation.

Thanks,

Andrew

Paulo

Thank You!