How to disable two-factor authentication to login account?
Hello. I lost my cell phone and with it, access to Google Authenticator. I need to access my account, but I don't have the codes.
Is it possible to request that two-factor authentication be disabled?
Andrew Lapidus Admin, MeisterLobster Posts: 679 Community Admin
Hi Paulo - please e-mail [email protected] from the e-mail address associated with the account which you'd like to remove 2FA. Our support team can disable this as soon as we get confirmation.