How to disable two-factor authentication to login account?

Paulo
EN Basic Posts: 2 Beginner
Hello. I lost my cell phone and with it, access to Google Authenticator. I need to access my account, but I don't have the codes.
Is it possible to request that two-factor authentication be disabled?
Thanks.
0
Best Answer
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Hi Paulo - please e-mail [email protected] from the e-mail address associated with the account which you'd like to remove 2FA. Our support team can disable this as soon as we get confirmation.
Thanks,
Andrew
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Answers
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Thank You!
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