MeisterTask not loading (2 PC and 2 apps in Windows 10 and 7)

salem
salem EN Basic Posts: 2 New Here
edited May 2023 in Ask the Community

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin
    Answer ✓

    Hi @salem ,

    I'm sorry to hear this!

    Please clear the cache and cookies in your browser, try another browser or open your account in incognito/private mode to see if the behavior changes. 
     
    If this doesn´t help, please provide me with the following details to investigate the issue further:

    • Is this behavior occurring in the web app, desktop app, or mobile app?
    • How long have you been experiencing this behavior? Has anything in particular happened during that time?
    • What operating system and browser versions do you use?

    In addition, could you grant us support access to your account? To do this: head over to your policies section in your accounts area (follow this link) to access this section directly and grant our team Support Access.

    Best,

    Miša

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,343 Community Admin

    Hi @salem - Is this issue still occurring?

    Best,

  • salem
    salem EN Basic Posts: 2 New Here

    Yes and every day