Não estou conseguindo salvar o relatório em XLS. (Error when saving report in XLS)

Geovani EN Basic Posts: 1 New Here
edited May 2023 in Ask the Community

Não estou conseguindo salvar o relatório em XLS. baixa mas da erro na hora de salvar.

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,454 Community Admin
    Answer ✓

    Hi @Geovani ,

    I'm sorry to hear you're having issues with saving a report!

    Could you please clear the cache and cookies in your browser, try another browser or open your account in incognito/private mode to see if the behavior changes? 
    If this doesn´t help, please provide me with the following details to investigate the issue further:

    • Is this behavior occurring only in the Windows web app?
    • How long have you been experiencing this behavior? Has anything in particular happened during that time?
    • What operating systems and browser versions do you use?
    • Could you share a screenshot of the error please?

    Via DM, could you please send me the name of the affected project and a link to the affected task.In addition, could you grant us support access to your account? To do this: head over to your policies section in your accounts area (follow this link) to access this section directly and grant our team Support Access.