Não estou conseguindo salvar o relatório em XLS. (Error when saving report in XLS)

Geovani

Não estou conseguindo salvar o relatório em XLS. baixa mas da erro na hora de salvar.

Miša Hennin

Hi @Geovani ,

I'm sorry to hear you're having issues with saving a report!

Could you please clear the cache and cookies in your browser, try another browser or open your account in incognito/private mode to see if the behavior changes? 
 
If this doesn´t help, please provide me with the following details to investigate the issue further:

• Is this behavior occurring only in the Windows web app?
• How long have you been experiencing this behavior? Has anything in particular happened during that time?
• What operating systems and browser versions do you use?
• Could you share a screenshot of the error please?

Via DM, could you please send me the name of the affected project and a link to the affected task.In addition, could you grant us support access to your account? To do this: head over to your policies section in your accounts area (follow this link) to access this section directly and grant our team Support Access.

Thanks!

Miša