Why am I redirected to the Accounts page when logging in?

Christiane

Hi,

whenever I try to login to MeisterTask, I very quickly see my Agenda and then I'm forwarded to the "My Account"Page.

I've already tried to delete cookies & history (twice) and used different web browsers, but nothing helps.

Are there any other solutions?

thx for your help!

Miša Hennin

Hi @Christiane,

This happens either when a user has too few licenses or needs to renew their license.

Find out more here.

Best,

Christiane

Hi Misa,

you're totally right - my Pro license was no longer valid. The support team now have me set back to the Basic version - I'm somewhat confused why that doesn't happen automatically, but anyway, it works now.

best

Chris