Why am I redirected to the Accounts page when logging in?
Christiane
EN Basic Posts: 2 New Here
Hi,
whenever I try to login to MeisterTask, I very quickly see my Agenda and then I'm forwarded to the "My Account"Page.
I've already tried to delete cookies & history (twice) and used different web browsers, but nothing helps.
Are there any other solutions?
thx for your help!
0
Best Answer
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Hi @Christiane,
This happens either when a user has too few licenses or needs to renew their license.
Find out more here.
Best,
0
Answers
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Hi Misa,
you're totally right - my Pro license was no longer valid. The support team now have me set back to the Basic version - I'm somewhat confused why that doesn't happen automatically, but anyway, it works now.
best
Chris
1
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