"Your current browser doesn't have an active PDF viewer" error

System -.'_

This discussion was created from comments split from: [RESOLVED] Attachments cannot be accessed.

Miša Hennin

Hi @Tonya Hill,

I'm sorry to hear about this! I've forwarded your request to support. Somebody should be in touch with you shortly via email.

Best,

Miša

Tonya Hill

Is anyone still experiencing this issue? I have tried opening a PDF and get the same message stating the browser does not have an active PDF viewer. I have tried the website and the app in Teams and get the same response on both of them.

Miša Hennin

Hi @Tonya Hill,

Sorry about this! Which browser are you getting this error in?

Are you able to view the PDF in a different browser?

Best,

Tonya Hill

I get the error in Chrome, Firefox, Edge, and in Teams. I can view the file from my computer but if a team member is trying to view it from their computer, they have to download it.