(RESOLVED) Server Error on Friday

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Brittany Kuhn
Brittany Kuhn EN Basic Posts: 2 New Here
edited August 2023 in Ask the Community

Was functioning fine this morning, now all accounts are completely wiped with "Server Error" as the only things showing up.

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,007 Community Admin
    Answer ✓
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    Hi all — sorry for the lateness on the reply here! This error was was caused by an update on our back-end for certain users — it was resolved within a half hour, but sorry for the inconvenience here! Let me know if I can assist in any other way, and if this issue occurs again.

    Best,

    Andrew

Answers

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,389 Community Leader
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    Hi @Brittany Kuhn and welcome to the community 👋🙂

    I had the same problem for some minutes, but after that all was working fine again. Do you still face this error message?

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Brittany Kuhn
    Brittany Kuhn EN Basic Posts: 2 New Here
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    I work for a company where we have about 15 users. Mine is starting to work again, sometimes still showing "Server Error" and sometimes not. My colleagues are still showing "Server Error" after refreshing, logging-out and back in, and closing browser and re-opening.

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,389 Community Leader
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    https://community.meister.co/discussion/comment/6584#Comment_6584

    Thanks a lot for the feedback. I try to get the team aboard 👍️

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

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