Problems synchronizing projects/tasks between platforms and members

Christer Bjerga Frøiland

We are currently experiencing problems with the platform. The projects won`t update, members don`t get notification, project only appear on certain platforms, I cant find members, etc.
Tried reinstalling, log in/out.
Anyone have some good advice here?

Works nice on Mac - not on iPhone, iPad

Miša Hennin

Hi @reny,

As Jörg said, I'm investigating sync issues with the devs at the moment. I've created a task for them to check out the specific issues you've described.

Please enable support access to your account.

Best,

Miša

Miša Hennin

Please could you send mobile logs by tapping on your account avatar for 15 seconds (hold button). The log will be sent automatically.

Joerg Koper

Hi @reny and welcome to the community 👋🙂

We have a similar report here and Miša from the Meister Team has started to investigate it with the developer team. I'm sure, we all will soon get an update about the situation. If it's a bug, it will be published and fixed as soon as possible 👍️

Best, Jörg

Miša Hennin

Hi @Christer Bjerga Frøiland,

Are you still facing these issues?

Best,

Miša