How can I delete a team member to release a license?

Solange EN Business Posts: 2 New Here
edited September 11 in Ask the Community

Hello, I followed the procedure for deleting a member to release my licenses, and this action is impossible, I have no message, it does nothing, I cannot modify, activate, deactivate, and more at least delete it, what should I do thank you to know if I continue with Meistertasck or not

Mon anglais n'est pas très bon, donc je disais que j'ai bien suivis la procedure pour la suppression d'un membre pour libérer mes licences, et cette action est impossible, je n'ai aucun message, ça ne fait rien, je peux pas modifier, activer, desactiver, et encore moins le supprimer un membre, que je dois je faire merci, afin de savoir si je continue avec Meistertasck ou pas

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 976 Community Admin
    Answer ✓

    Hi @Solange,

    I've passed your request to support - Somebody will be in touch with you asap via email!



  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business Posts: 982 Community Leader

    Hi @Solange and welcome to the community 👋🙂

    Most times this happens, the problem is based on the ownership of a project. Have you already checked the ownership in the project information? I'll nevertheless inform the team to give you some further assistance.

    The problem should be solved very quick 😉

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MindMeister und MeisterNote gerne weiter.

    Weitere Informationen findest Du auf und LinkedIn.

  • Solange
    Solange EN Business Posts: 2 New Here

    I've tried a little bit of everything and I can't do it, I'm waiting for an answer