[RESOLVED] MeisterTask Outage - Server Error

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hoda@hodainsurance.com
hoda@hodainsurance.com EN Pro Posts: 1 New Here
edited October 2023 in Ask the Community

we are not able to log in , its not even letting us open meistertask.com , anyone else is experiencing the same issue ?

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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,007 Community Admin
    edited October 2023 Answer ✓
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    Hi all — This issue has been resolved.

    Updates can be found in this thread and on our Status Page.

    Apologies for the inconvenience caused.

    ___

    Hallo zusammen - dieses Problem wurde gelöst.


    Updates finden Sie in diesem Thread und auf unserer Statusseite.


    Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

Answers

  • Gary Leavitt
    Gary Leavitt EN Basic Posts: 1 Beginner
    edited October 2023
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    Today I noticed that meistertask online (both chrome and safari), and the mac app suddenly stopped working. My phone app works though. I had a suspicion that it may work in Europe so I booted up a VPN and tested it with my location set there and everything loaded fine, but that is not a sustainable solution. Have any other North American users run into this issue? My account has always been based in the US.

  • Cathy Fanning
    Cathy Fanning International Partner, MT Tester, EN Business Posts: 165 Mastermind
    edited October 2023
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    All good hear in Australia (East Coast, Melbourne). Don't know if this is of any help.

    Also, noticed a new left sidebar design.

    Regards

    Cathy Fanning

    www.thetemporaryalternative.com.au

  • จักรพงษ์ โอสถานนท์
    จักรพงษ์ โอสถานนท์ EN Pro Posts: 7 Beginner
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    Screenshot 2566-10-04 at 11.45.08.png

  • Elias Z
    Elias Z MT Tester, EN Pro Posts: 9 Beginner
    edited October 2023
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    In the US, and unable to access it from web or mac app.

  • Cathy Fanning
    Cathy Fanning International Partner, MT Tester, EN Business Posts: 165 Mastermind
    edited October 2023
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    Hi Guys,

    Update from Australia. Have just checked apps. Both Desktop and chrome web browser app not opening either, getting a server error. App on my android still functioning. Not sure what is going on. Hope this helps.

    Regards

    Cathy Fanning

    www.thetemporaryalternative.com.au

  • Andreas
    Andreas DE Pro Posts: 1 New Here
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    We are experiencing very degraded service for the last two days too. Not able to add new tasks via the web interface and mobile apps do not seem to sync with the backend.

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 604 Community Leader
    edited October 2023
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    Hi @hoda@hodainsurance.com

    Looks like there is a bigger Issue on the servers. I'm sure the MeisterTeam is working on it.

    image.png

    I also can't log in…

    Best, Rooster

    The impossible does not exist! The solution has just not been found yet!

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 604 Community Leader
    edited October 2023
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    Looks like there is a bigger Issue on the servers. I'm sure the MeisterTeam is working on it. I also can't log in…

    Best, Rooster

    The impossible does not exist! The solution has just not been found yet!

  • Cathy Fanning
    Cathy Fanning International Partner, MT Tester, EN Business Posts: 165 Mastermind
    edited October 2023
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    Yes, here in Australia as well.

    Regards

    Cathy Fanning

    www.thetemporaryalternative.com.au

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 604 Community Leader
    edited October 2023
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    Looks like they working on it:

    image.png

    The impossible does not exist! The solution has just not been found yet!

  • Oliver Wich
    Oliver Wich DACH Partner, MT Tester, EN Business Posts: 80 Star Contributor
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    Yes! MT Projects are not loading for example 🙈

    Uspkilling Enthusiast. Empowering a new Generation of Legal Experts.

  • Emanuele Pianelli
    Emanuele Pianelli EN Pro Posts: 2 Beginner
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    Follow

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,007 Community Admin
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    Hi all — As noted in this thread, MeisterTask is currently experiencing an outage. Our engineering team is working to identify an issue and implement a fix as soon as possible.

    Updates can be found in this thread and on our Status Page.

    Apologies for the inconvenience caused.

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,007 Community Admin
    Options

    Hi all — This issue has been resolved.

    Updates can be found in this thread and on our Status Page.

    Apologies for the inconvenience caused.

    ___

    Hallo zusammen - dieses Problem wurde gelöst.


    Updates finden Sie in diesem Thread und auf unserer Statusseite.


    Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

  • Oliver Wich
    Oliver Wich DACH Partner, MT Tester, EN Business Posts: 80 Star Contributor
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    Is there also a Status Page for MindMeister?

    Uspkilling Enthusiast. Empowering a new Generation of Legal Experts.

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