[RESOLVED] MeisterTask Outage - Server Error

hoda@hodainsurance.com
hoda@hodainsurance.com EN Pro Posts: 1 New Here
edited October 2023 in Ask the Community

we are not able to log in , its not even letting us open meistertask.com , anyone else is experiencing the same issue ?

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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin
    edited October 2023 Answer ✓

    Hi all — This issue has been resolved.

    Updates can be found in this thread and on our Status Page.

    Apologies for the inconvenience caused.

    ___

    Hallo zusammen - dieses Problem wurde gelöst.


    Updates finden Sie in diesem Thread und auf unserer Statusseite.


    Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

Answers

  • Gary Leavitt
    Gary Leavitt EN Basic Posts: 1 Beginner
    edited October 2023

    Today I noticed that meistertask online (both chrome and safari), and the mac app suddenly stopped working. My phone app works though. I had a suspicion that it may work in Europe so I booted up a VPN and tested it with my location set there and everything loaded fine, but that is not a sustainable solution. Have any other North American users run into this issue? My account has always been based in the US.

  • Cathy Fanning
    Cathy Fanning MT Tester, EN Business Posts: 189 Mastermind
    edited October 2023

    All good hear in Australia (East Coast, Melbourne). Don't know if this is of any help.

    Also, noticed a new left sidebar design.

    Regards

    Cathy Fanning

    www.thetemporaryalternative.com.au

  • Elias Z
    Elias Z MT Tester, EN Business Posts: 10 Active Contributor
    edited October 2023

    In the US, and unable to access it from web or mac app.

  • Cathy Fanning
    Cathy Fanning MT Tester, EN Business Posts: 189 Mastermind
    edited October 2023

    Hi Guys,

    Update from Australia. Have just checked apps. Both Desktop and chrome web browser app not opening either, getting a server error. App on my android still functioning. Not sure what is going on. Hope this helps.

    Regards

    Cathy Fanning

    www.thetemporaryalternative.com.au

  • Andreas
    Andreas DE Pro Posts: 1 New Here

    We are experiencing very degraded service for the last two days too. Not able to add new tasks via the web interface and mobile apps do not seem to sync with the backend.

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 674 Community Leader
    edited October 2023

    Hi @hoda@hodainsurance.com

    Looks like there is a bigger Issue on the servers. I'm sure the MeisterTeam is working on it.

    image.png

    I also can't log in…

    Best, Rooster

    The impossible does not exist! The solution has just not been found yet!

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 674 Community Leader
    edited October 2023

    Looks like there is a bigger Issue on the servers. I'm sure the MeisterTeam is working on it. I also can't log in…

    Best, Rooster

    The impossible does not exist! The solution has just not been found yet!

  • Cathy Fanning
    Cathy Fanning MT Tester, EN Business Posts: 189 Mastermind
    edited October 2023

    Yes, here in Australia as well.

    Regards

    Cathy Fanning

    www.thetemporaryalternative.com.au

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 674 Community Leader
    edited October 2023

    Looks like they working on it:

    image.png

    The impossible does not exist! The solution has just not been found yet!

  • Oliver Wich
    Oliver Wich MT Tester, DE Business Posts: 85 Star Contributor

    Yes! MT Projects are not loading for example 🙈

    Uspkilling Enthusiast. Empowering a new Generation of Legal Experts.

  • Emanuele Pianelli
    Emanuele Pianelli EN Pro Posts: 2 Beginner

    Follow

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin

    Hi all — As noted in this thread, MeisterTask is currently experiencing an outage. Our engineering team is working to identify an issue and implement a fix as soon as possible.

    Updates can be found in this thread and on our Status Page.

    Apologies for the inconvenience caused.

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin

    Hi all — This issue has been resolved.

    Updates can be found in this thread and on our Status Page.

    Apologies for the inconvenience caused.

    ___

    Hallo zusammen - dieses Problem wurde gelöst.


    Updates finden Sie in diesem Thread und auf unserer Statusseite.


    Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

  • Oliver Wich
    Oliver Wich MT Tester, DE Business Posts: 85 Star Contributor

    Is there also a Status Page for MindMeister?

    Uspkilling Enthusiast. Empowering a new Generation of Legal Experts.

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