Why does the Android widget to create tasks not work?

Guillermo Asiain
Guillermo Asiain EN Pro Posts: 2 New Here
edited November 2023 in Ask the Community

Does any of you realized that the meistertask widget is not working properly , I Just realized that for the last 3 o 4 days when i input a new task through the widget never appear in the selected section.

I Test it for two days now, installed the widget again but nothing seems to work / sync

any of you had experience this?

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,489 Community Leader

    Hi @Guillermo Asiain and welcome to the community 👋🙂

    I could reproduce the described behaviour on my Android device too. The task has been created on the mobile device, but has not been synced.

    I'll inform the Meister-Team 👍️

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Guillermo Asiain
    Guillermo Asiain EN Pro Posts: 2 New Here

    Thank you Joerg

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, EN Business Posts: 1,008 Community Admin

    Hi @Guillermo Asiain — our team is investigating and is reaching out via e-mail for details!

    Best,

    Andrew

  • Felix Kolbe
    Felix Kolbe DE Basic Posts: 1 Beginner

    Hi @Andrew Lapidus, is there any update on this issue? It's still there, unfortunately.

    Now and then, after updating the app, I thought that it had been fixed: I recreated the widget, tested it, and it seemed to work.

    But, I found out that it was only working fully while the app is running in the background. If I close the app (swipe it away) and create tasks via the widget, those tasks are broken: They do show in the app, but they don't get synced, and when trying to edit these tasks, the edit (e.g. the changed title) does show in the task board, but still no sync, and instead there is a volatile error toast stating:

    You do not have permission to do this. The change were not saved. Please contact your team admin.

  • Tobias Lahn
    Tobias Lahn DE Pro Posts: 1 Beginner

    Hi,

    is there any news regarding this issue? Given the current bug, the widget is very unreliable.

    Even manual sync like described in https://support.meistertask.com/hc/de/articles/4465860641426-Synchronisations-Probleme-in-Android-l%C3%B6sen does not fix the issue.