Why can't I post a link using Japanese characters?

Takaya

I contacted you because my team was using Mindmeister and had trouble with the link.
If the attached link contains 2-byte (e.g. Japanese) characters, I cannot put the link on the page, can you please make it compatible?

(I can post links to sites that do not contain 2-byte characters, such as YouTube, without any problem.)

Andrew Lapidus

Hi @Takaya — sounds like this might be a compatibility issue with Japanese text — I've forwarded your request to our support team, who will be in touch via E-Mail ASAP!

Best,

Andrew

Takaya

Hi @Andrew Lapidus-Thank you for your response. If possible, please let me know by when the problem can be resolved.