I always get "Value is invalid" when i try convert an element of a mindmap to its own mindmap

lukas generic
lukas generic DE Basic Posts: 5 Beginner

When i try to create a new mindmap from an element of an existing mindmap, i always get the error message above. The new map gets generated, but there is no linkage.

This used to work fine a couple of weeks ago, did some update break it?

Cheers

Answers

  • lukas generic
    lukas generic DE Basic Posts: 5 Beginner
    • Windows 11
    • Firefox and Edge browser
    • Happens in every minmap
    • I tried to change the name of the element, but its still invalid

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 513 Community Admin

    Hi @lukas generic ,

    are you by any chance on the Basic Plan? If yes, then there is a 3-map-limit. Is it possible that you already have 3 maps, so this would be the fourth map that you are trying to create?

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 513 Community Admin

    Hi @lukas generic ,

    you might also find this thread interesting, where another user posted the same findings and there is more information shared about the behavior!

  • lukas generic
    lukas generic DE Basic Posts: 5 Beginner

    I have a premium plan which seems to be working fine since the maps are generated. Yet the linkage is missing.

  • lukas generic
    lukas generic DE Basic Posts: 5 Beginner

    Hmm, but a popup warning "value invalid" doesn't seem like intended behavior. It used to be working fine a couple of weeks ago. You could click the element and it forwards you to the respective child mindmap.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Hi Lukas,

    The Value Invalid pop up is a bug yes! Our devs are aware of it. We will update the thread Cornelia linked to when it's resolved.

    Sorry for the inconvenience! The new map willl still exist on your dashboard.

    Best,

  • lukas generic
    lukas generic DE Basic Posts: 5 Beginner

    Ok so what i understood is that the warning is a bug.

    But is the feature intended to work as before or did you decide to remove the linkage?

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Hi,

    Yes, the warning is a bug. The map is available on your dashboard, and this link (see pic) that appears should also take you to the new map.

    Regarding the actual link in the map as it used to be, our team are still investigating this. I have asked for an update on their progress.

    Best,