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🤔 Should I ask the community or contact support?
So, you've got a question about MindMeister? Our community is an excellent resource for sharing expertise and getting answers to questions about any Meister product. If you're looking for advice, feedback, or encountering a problem, chances are that someone in our community has an answer, so go ahead and ask! 🚀 Please keep…
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The notes of various ideas have vanished
Today I have noted that the notes ("Notizen" in German) of various ideas have vanished. The symbol of a note still appears next to the name of the idea, however by clicking on the symbol the note field is empty. After clicking somewhere else, the note symbol of the idea disappears. Only some ideas are concerned, not all.…
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animated images and neon lines]
Hi, I saw a video on YouTube of a Mindmeister user with more advanced customizations than I have, even though I have the Pro plan. Here is how he gets animated images and neon lines. Can anyone help me?
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Icons werden bei Export nicht übernommen
Hallo, ich habe das Problem, dass Icons in einer Map beim Export nicht übernommen werden. Ist das ein bekanntes Problem? Beim Export als png/jpg werden die Icons überhaupt nicht übernommen. Fehlen in der Bilddatei komplett. Als pdf-Export werden die Icons lediglich als "Farbklecks" dargestellt (Icon nicht zu erkennen).
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problems accessing the maps
I haven't been able to access the maps since the beginning of April because they don't appear for me and the screen keeps loading and never loads any maps. Can someone help me? I left the image here...
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Problem embedding map
Hi, I am trying to embed a map in a website of my customer. The embedded map does not work saying that "something went wrong". Looking in the browser console, I noticed a some errors which I have roughly translated: The cookie “_sp_id.4cb6” was rejected because it is in a cross-site context and its “SameSite” attribute has…
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How to fix error when embedding a mind map?
I have a mind map that I'm trying to embedd on https://lms.alliedc.com. I get an error saying "mindmeister.com refused to connect" The embed code generated by the UI is: <div><iframe width="600" height="400" frameBorder="0"…
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Pagina inicial não carrega os meus mapas.
O meu perfil não termina de carregar, os meus mapas não aparecem mais, já limpei cockes, ja reinicei, tentei em outros navegadores, pelo meu aplicativo e todos estão do mesmo jeito. A unica mudança foi o plano para o bussines. Alguem sabe como resolver essa questão?
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404 not found error when trying to create a new map
When I try to create a new map, I get this error. I have the MindMeister Personal plan. I have tried the following solutions: •cleared browser cache •tried using a different web browser (Chrome, Edge, and Firefox) •restarted the computer (tried on two separate computers, same issue results on both) Any ideas?
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Bug Report -- content disappears when moving around the map...
Hello Mindmeister Team, Is this the place to report bugs? Today as I'm moving around my map, (and I pause) the content will disappear unless I move the map again in some way that cannot be predicted…
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Bug: Website crashes on a wide-screen (900px and above)
This happens shortly after I subscribed to Pro plan. This is what happens: I tried to visit MindMeister homepage as usual, and it resulted in a "Something went wrong" error. I've cleared cookies & cache and changed browsers too. They didn't work. After that, I tried the browser's Responsive Design Mode and set the width to…
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How do I change the shape of the "bubbles" on my mindmap so text is wrapped?
I want to have the bubble squarer, with more than one line of text. It's defaulting to a long thin "bubble" which fits all the text onto one line - and won't let me change it! Many thanks in advance
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How do export only page 1 of my map to PDF?
When I export to PDF, I get six or seven pages - the first (which I want) has the map… The others (which I don't want!) are lots of text. I have been printing just page 1 to PDF afterwards, but this means the links in my map don't work. Please help! Di
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Assistance Required: Resolving 'Cannot read properties of undefined' Error on MindMeister
I am encountering an unexpected error while attempting to paste text into a new level on a MindMeister topic, a process that has been error-free in my several years of using the platform. The error manifests as follows: Upon opening a new level and pasting the desired text, I proceed to resize the level by scrolling down.…
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MindMeister não aparece meus mapas
Simplesmente não aparece mais meus mapas, fica em branco, carregando, em qualquer computador que eu acesso está da mesma forma, sem conseguir ver os mapas, o suporte lixo não responde aos chamados, o Reclame Aqui está fervendo de reclamações da mesma coisa… Alguém tem ideia como resolve isso?
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Is anyone else seeing strange characters in the browser tab title?
Is anyone else seeing strange characters in the browser tab title? Post Body: Hey everyone, Just wondering if anyone else is experiencing this — when I open the MindMeister site in Google Chrome, the text shown in the browser tab looks like it’s broken or showing strange characters. It might be a bug or some encoding…
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Home Page Not Loading – White Screen Issue (Possible Bug)
Hi team, I’m experiencing a persistent issue when accessing the MindMeister homepage – the screen remains completely white and nothing loads. 🔍 Problem: When I go to mindmeister.com, the page loads blank. However, I can access specific mind maps via saved links in my bookmarks. ✅ What I’ve tried so far: Cleared browser…
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アイデアの追加ができない（ページが応答しない）
WEB（chrome）でログインしてアイデアを追加しようとすると画面がフリーズして更新できなくなります。 左上の更新を行うとしばらくして以下のエラーがでます。 ログアウトして入りなおしたりほかのブラウザ（edge）などで立ち上げても同様の問題が生じます。 ほかのマップからのコピーを張り付けたりはできます。またiPadでは更新ができます。解決方法がお分かりの方がいらっしゃればご教示いただけますと幸いです。
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Merged: The mind map keeps freezing while I am working on it.
This discussion has been merged.
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Merged: 자꾸 오류가 뜹니다..
This discussion has been merged.
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Is Meister down? I can't access my home page
For the past 4 days now, I have not had access to my home page, which means I can not access my maps. I am a teacher who unfortunately relies on this platform. Can anyone help? Support never answered my emails. I have tried everything, from resetting and updating my computer to using a different one. cleaning cookies. you…
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"Something went wrong"
I cant access mindmeister on my windows laptop. Every time i try it says: Something went wrong Sorry, it's probably temporary. Try again in a moment. I currently use bing but I have tried on chrome as well. It only seems to work when using the IOS app on an ipad. Does anyone have any solutions? Also on another note when…
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link sharring not open
For the past few days, I have been experiencing a problem where the shared link for the mindmap that I created cannot be opened at the distribution site. People who have registered as a user to share the map can see it without any problem. However, if you share a map without user registration and just use the URL, an error…
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MindMeister for Windows 11
Hi there. I'm using MindMeister on my Macbook and Iphone but I can't download MindMeister on my Windows 11 desktop. I see very complicated workarounds with Google Play on Youtube, but that's just not working for me. Will there be a Mindmeister app availeble for Windows 11 in the near future? Best regards, Alexander from…
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Can't duplicate ?!
I am the owner of the map. It is the only one I haven' I can't duplicate nor copy. Same error. How do I fix?
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Badly missing the ability to position move the center of my mind map
Hi , when I create a new mind map , I want the ability to position the center of the map , typically I drag it to the left and let the branches expand to the right.I was able to do it earlier with ease, now some how I cant seem to do that , Please suggest
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Why do I get the 'incorrect format' error when opening maps on iPhone 14?
Please help! None of my maps are working on my mobile app. Whenever I try to open a map, I get the error "The data couldn't be read because it isn't in the correct format". I have tried uninstalling the app, rebooting the phone then re-installing, but that didn't work. And yes, my iphone is totally up to date. Hope this…
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Patterns?
Is there an option to highlight patterns in the graphical interface of a mind map? I understand you can create connections but that appears to be a manual process.
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Lose data from 26th of february
Hello. I lose all data on my mindmap from 26th of february. Why? And how can i recovery?
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Connection arrows are disappearing
Hi, The connecting line and arrows are disappearing, how to fix it? See screenshot belowe screenshot below
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Mindmeister App error - There was a problem reaching this app
No formatter is installed for the format not-found
