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🤔 Should I ask the community or contact support?
So, you've got a question about MindMeister? Our community is an excellent resource for sharing expertise and getting answers to questions about any Meister product. If you're looking for advice, feedback, or encountering a problem, chances are that someone in our community has an answer, so go ahead and ask! 🚀 Please keep…
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Unable to update my billing info
Hi folks, How are you? I am new to the meister community but my team has been using meistertask for a couple of years now. I am reaching out to see if anyone could point me in the right direction. My credit card has expired and I would need to update my credit card info as one of my team members was logged out and cannot…
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Orden en modo presentación
Cuando uso el modo presentación, no me permite como la versión anterior dar el orden que yo necesito a la misma, ¿alguien sabe como elegir el orden de manera manual? No veo la opción para editar el orden como lo necesito.
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Why, oh why did MindMeister break their app causing it to no longer work on my iPhone 11 (OS17.3.1)?
MindMeister used to work well enough on my iPhone 11 despite its quirks and glitches. While it works okay on my laptop, it now errors out on my iPhone every single time I try to use it (and yes, I've updated and then removed & reloaded the app from & to my iPhone and restarted said device multiple times), making the app…
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Rename tasks between Mindmeister and Meistertask
I'm currently experimenting with the combination of Mindmeister as a visualization and Meitertask. I have the following problem. If I create a task in Mindmeister and then rename it to Meistertask, the name in the mind map does not change. Is there an idea for this. Thanks for the support..
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[CURRENT BUG] ':/' becomes 🫤 in https links in Android app
while writing notes, anytime you write ':/' it will transform into 🫤 when you finish editing. this is buggy. look what it made to my links: and worse: when I tried opening this same note on the web using my laptop, the text on it simply disappeared (you almost made me go crazy); then I looked back again in the android app…
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[CURRENT BUG] Links in notes unclickable in Android app
links on comments or notes are "unclickable" in the android mobile app. I know that there's the feature to link something to a topic, but sometimes it is better to have a lot of links in one place, you know? it's a user issue. this video shows everything:
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How to delete characters with keybord shortcuts
Subject: Unable to delete characters with keyboard shortcuts in MindMeister Body: I am writing to you today because I am experiencing an issue with deleting characters in MindMeister. Environment: MacBook Air 2020 Google Chrome browser Issue: When I am creating a mind map in MindMeister and I accidentally type a wrong…
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How to change my email address?
I would be happy if someone could please tell me. When I click on the link in the change confirmation email, it becomes an attached error message, and the email address cannot be changed. How can this issue be resolved?
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[CURRENT BUG] Sharing a mindmap
Once I click in the share button the screams stay loading forever and I can't share my mindmaps. I'm in the paid plan and I've send an support ticket abot ten days and I still not having the answer. I need help to fix it as fast is possible because I need this for work.
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How many nodes can MindMeister support?
I have a mind map that I’m using to map out key points in what is essentially a text book. It’s been very helpful to be able to see/summarize contents easily and be able to get a visual image of it. Also has been helpful to see relationships to other information in the book. Recent challenge is that the app is now becoming…
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Why am I unable to enter text in a note?
When I click on the space to enter a note no cursor shows there nor am I able to type in any text. I am able to use Comment and type there, but I really need to use the note entries.
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How do I prevent my attachments from disappearing?
When I attach a file to a task, the process goes as advertised. When I open the attachment (in this case, a .pdf file), it displays in a pop-up window as shown here: I then click on the "X" in the upper right corner to close the attachment. When I do, I return to the mind map as expected. When I click on the attachment to…
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Why can I not remove a team member?
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export wrong text color
I have white text in orange circle but it exports as black - even afetr Ichange it
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Preventing sorting of pasted topics
When I select a set of child nodes and paste it elsewhere, Mindmeister sorts them without asking. That is not helpful! How do I prevent this?
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Why do I get this error message when sharing a map with a friend via the iPad app?
The operation couldn't be completed. (MindMeister.-MindMapServiceError error 0.) I have tried all supposed Help directives. The file is not in the trash so restore from there is not possible. I need a snapshot restore if at all possible.
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It seems that info from old maps is disappearing?
Hi, everyone. Since the new editor of MindMeister had been released I’ve been experiencing many bugs. The latest is that informations in old map version are desapearing - attached. Other recurring issue is related to how information is displayed when I save my maps as PDF. Has anyone been experiencing the same? IOS 16.7
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links and jump between multiple mind maps
Hello everyone, I'm just getting used to the combination of MeisterTask and MindMeister. I'm currently trying to map a multi-project management with it. I would love to jump back and forth between the maps and have also attached the links to the tasks. Unfortunately, a new window opens with every jump between maps. Can I…
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COMO TRADUZIR PARA PORTUGUES AS PERGUNTAS DO QUESTIONARIO
ESTOU FAZENDO OS CURSOS BÁSICOS DA MIND MEISTER, PORÉM NÃO CONSIGO CONCLUIR POIS AS PERGUNTAS DOS QUESTIONARIOS E QUIZZ ESTÃO EM INGLES E NÃO CONSIGO TRADUZIR. PODE ME AJUDAR POR FAVOR?
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[RESOLVED] Unable to pick a colour from Spectrum or Grid (More colours)
I can not pick any colour from More Colours, a board has just stopped working.
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[RESOLVED] Change in color palette
When changing the color palette a problem occurs, it only tells you to refresh the page and does not solve the problem.
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[RESOLVED] Não consigo alterar a cor das formas, sempre aparece uma mensagem e meu mapa é encerrado
Já está há muitos dias assim, preciso alterar a cor, pois sigo um padrão!
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Image Export Problems
One of my mind maps its impossible to export image. What I need to do to fix this? I need to share the image with my clients.
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How can I export a right-aligned mind map?
I can no longer export a mind map, right aligned to a text file anymore from the new editor? Help, I do this all the time and insert it into my system, according to my meetings. I did it very easily in the old version and today I can't do it anymore. Everything comes out in disarray and I lose the writing logic
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What is MindMeister invoice number?
MindMeisterの日本におけるインボイス番号を教えてください。
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Getting Overlap - How do I fix this?
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Wie ich Elemente aus dem Snipping TOOL in meine MIndmap einfügen kann
Hallo mir ist nicht klar, wie ich Elemente aus dem Snipping TOOL in meine MIndmap einfügen kann, als png Datei gespeichert funktionier nicht, in Notiz oder Element direkt einfügen auch nich, einen Pfad einfügen auch nicht (wird eingefügt, aber nicht aufgerufen
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URLs in topics
I'm not sure if this is officially supported, but it works with a minor glitch. I can create a URL link like this in a topic: But the syntax is adding the closing parenthesis: I tried adding a space to delineate the end of the link from the end of the URL which in this case also has the a closing parenthesis but it does…