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🤔 Should I ask the community or contact support?
So, you've got a question about MindMeister? Our community is an excellent resource for sharing expertise and getting answers to questions about any Meister product. If you're looking for advice, feedback, or encountering a problem, chances are that someone in our community has an answer, so go ahead and ask! 🚀 Please keep…
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Can I recover a map from other account?
Hi community, I had other account and I don't have a back not exported one wonderfull map I created about agile. I wanted to know whether the support team can get recover that map for me. If possible, what is the process? Regards, Valdo
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Why when I export to PNG, the image gets cut off?? (BUG?)
Last week everything was fine.
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Is anybody having any problems with rendering on Exports?
Until last week, my map Export to PDF rendered the mindmap WYSIWYG but as of Monday this week (25 September 2023) all exports are rendering randomly.
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[CURRENT BUG] Mind map branches freezing (Замедление работы)
Good afternoon! In the last 2 weeks noticed that the maps began to hang when moving blocks, opening branches. Cleaned the cache. We work in Chrome Добрый день! В последние 2 недели заметили, что стали зависать карты при перемещении блоков, открытии веток. Чистили кэш. Работаем в Chrome
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How to automatically divide a piece of text, consisting of sections A, B, and C, into many topics?
How to automatically divide a piece of text, consisting of sections A, B, and C, into multiple topics?
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Why does the iPad Pro app not look like the help center articles?
Trying to figure out why my mindmeister app doesn’t look like all the help pages says it should look. There’s no sidebar. It IS updated, so that’s not the problem. Can’t find anything anywhere to explain it. I don’t have the options that 2023 video tutorials try to walk me through, specifically the sidebar. And when I…
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Add MeisterNote or Project link to MindMeister
We have some documentation at MeisterNote. Sometime I would like to link from mindmeister to a note in meisternote, instead of writing in the small note field. Is there a URL to link directly to a note? I'm also looking for a non public link to MeisterTask projects? Tasks have a link. Wir dokumentieren einiges in…
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How to fix map not syncing from PC to app on iphone/ipad with wifi?
Hello, I'm having trouble in regard to syncing the information that I typed in my computer and it not showing up on my app on iphone/ipad despite it was worked with internet connection. It has been a day since I updated it and it still has not update automatically. The only way I figure to fix it is to delete the app and…
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Hi 🙋🏼♀️ gibt es die Möglichkeit bei einer Mindmap einzelne Blasen für die Bearbeitung zu sperren?
Ich nutze die Mindmap in der Schule und möchte, dass die Schüler die vorgegebenen Blasen an der Mindmap nicht verändern können, aber in der Lage sind neue hinzuzufügen.
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Part of the map disappeared cause of a site error - How to restore?
Hi! Has anyone encountered such a problem? The site crashed and part of the map disappeared. How can I restore it now? The saved versions do not have the required option.
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Why do I get "Resource not found" error when trying to copy and paste?
I cannot copy and paste when creating new child (node) Normally I can copy from another one to create new one. But right now It always shows Resource not found System information : Browser
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Is it possible to group items of a sub-theme in Mindmeister?
Is it possible to group items of a subtheme in Mindmeister as shown in the attachment?
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Unable to undo after "Server Error" - How to restore?
I had accidentally deleted a handful of subtopics, but before I could undo, a pop-up came up with the message "System Error" and forced me to refresh the page. Is there any way for me to restore this without having to upgrade or retype all of my subtopics?
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Redirect to Accounts Page
I am using it for business. Only some people in one department seem to be able to log in, but the account page? but the map is no longer displayed. When I click on "Return to MindMeister" it just shows the same page. I was wondering if anyone has any insight as to whether there is anything I can try? Just to be sure, I…
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Possible Bug: "Resource Not Found" Error
Hi, I'm new to MindMeister A big part of my map just got erased as I was adding a new topic, with the text "Resource not found" appearing at the bottom of the screen. I just have a basic account for now. But it's definitely a bug of the platform, so I want my map back ! Do you know how I can do ?
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How to rename a duplicated map?
Made a copy of a Map and want to give it a new name. Please help ?
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Is there a way to name each attachment?
Hi, is there a way to name each attachment? Right now, when I hover the mouse pointer over the attachment paper clip icon, it just says "Attachment". It would be more helpful if we could change the name to something other than "Attachment" so that I know what will open if I click the icon. It will greatly help when I do a…
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Is it possible to use the OAuth2 Flow with localhost?
Hello! I'm trying to create an Application that only runs in electron on the users personal machine, and I am trying to allow them to connect to MindMeister (and MeisterTask) through the steps mentioned here, however I can't use an unsecured URL in the Application registration, but I also can't start a https localhost…
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How to make a mind map topic Free/loose?
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Resource not found error and lost data
Hi Dear, Can you help me have a look with my account, please? I think i always lost something from my mindmap and cannot find the previous version, received the warning with "Something went wrong" , and recently i cannot do copy and paste for mind map, always show me "Resource not found". can you help me have a look with…
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How do I change my email if I lost my domain?
Hello everything is fine? How do I change my email if I lost my domain?
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Is there a back up incase map crashes?
Hello, I have a quite important detailed Mindmap. If something ever were to happen to my mindmap on my side, is there any type of back up that mind meister have to retrieve lost work? or another way to keep saving to ensure I won't loose my work. Just looking for clarification as i am nervous this work could possibly get…
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I don't have access to the paid version despite paying. Can you help?
comprei o plano mas a plataforma nao identificou o pagamento, descontou do meu cartao e nao atualizou na plataforma, como faco para estornar o valor da compra?
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フォルダ内に作ったマインドマップを他のカテゴリーのフォルダに移動したい (How can I move my mind map from one folder to another?)
あるカテゴリーのフォルダ内にてマインドマップを作りました。 これはこのカテゴリーじゃないと思ったので別なカテゴリーのフォルダに移したいです。 具体的な移動手順をおしえてください。
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Can you merge three bubbles into one?
Hi, I have three bubbles under a subtopic can I then make those three bubbles lead into one line/bubble. Meaning all three link to my next added one bubble instead of each three having their own. As per below
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Cliquei errado no mapa mental e apaguei tudo, perdi meus dados, como recuperar?
Bom dia, depois de muito trabalho, cliquei sem querer em um atalho e perdi todo o meu trabalho, o sistema pediu para eu atualizar a pagina, e não estou conseguindo recuperar, o que posso fazer para resgatar?
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He comprado la suscripción para 6 meses de mindmeister y no aparece en mi cuenta (No access to paid)
Hola: He comprado la suscripción para 6 meses de mindmeister personal. Pero en mi cuenta de mindmeister sigue apareciendo la suscripción básica gratuita. En mi tartjeta bancaria aparece que está hecho el proceso de pago pero no puedo acceder a las características de esta suscripción de pago. Envío comprobante del pago y un…
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Can you access links/attachments once exported (Pro subscription)?
Hi, I have just purchased a Pro membership. I have been able to export my mind map although once exported i cannot access my link/attachments I made. Can you access link/attachments? Thanks Ari