MindMapServiceError (error 0) in the iOS application and browser link.

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Khauan Júnior
Khauan Júnior EN Basic Posts: 2 Beginner
edited March 26 in Ask the Community

Opening the link through the iOS application the message appears in attachment 1, the same happens in other mind maps made some time ago. Opening the Link through the browser appears the message from attachment 2 asking to update it, but it does not solve by updating and restarting the browser.

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Answers

  • Cornelia_is_OutOfOffice Patscheider
    Cornelia_is_OutOfOffice Patscheider Admin, Moderator, MeisterLobster, EN Business, DE Advocate Posts: 657 Community Admin
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    Hi @Khauan Júnior ,

    I am sorry to see, that you are experiencing troubles. Thanks for providing the screenshot!

    I would strongly recommend updating your browser app on your phone as well as the MindMeister app. If you have an Android phone, then you can do this from the Play Store.

  • Khauan Júnior
    Khauan Júnior EN Basic Posts: 2 Beginner
    edited February 21
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    Exactly, that's what I did and my problem continues, I can only access it from the desktop

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