Troca de e-mail

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Cristian Dornelles
Cristian Dornelles EN Basic Posts: 1 New Here

Estou tentando fazer a alteração do meu e-mail de acesso, porém quando recebo o link no e-mail novo, para validar a alteração, a solicitação não é concluída.

E quando tento solicitar novamente a alteração, aparece um erro e diz para tentar novamente mais tarde.

Preciso muito alterar o e-mail de acesso.

Alguém consegue me ajudar?

Answers

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,438 Community Leader
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    Olá @Cristian Dornelles e sê bem-vinda à comunidade 👋🙂

    Vou informar a equipa do Meister.

    Com os melhores cumprimentos, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Cornelia_is_OutOfOffice Patscheider
    Cornelia_is_OutOfOffice Patscheider Admin, Moderator, MeisterLobster, EN Business, DE Advocate Posts: 782 Community Admin
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    Hi @Cristian Dornelles ,

    I am sorry to hear that you are experiencing troubles. Have you tried the suggested method and waited a bit and tried it later yet?

    Did I understand correctly, that the main problem is, that the email does not arrive?

    Alternatively, I would also recommend to:

    • Please look in your email into your SPAM folder to see if the email arrived there.
    • Try logging out and then back into your account.
    • Clear your browser cache and cookies, then try again.
    • Try another browser, or even the incognito browser.