Troca de e-mail

Cristian Dornelles
Cristian Dornelles EN Basic Posts: 1 New Here
in Ask the Community

Estou tentando fazer a alteração do meu e-mail de acesso, porém quando recebo o link no e-mail novo, para validar a alteração, a solicitação não é concluída.

E quando tento solicitar novamente a alteração, aparece um erro e diz para tentar novamente mais tarde.

Preciso muito alterar o e-mail de acesso.

Alguém consegue me ajudar?

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,469 Community Leader

    Olá @Cristian Dornelles e sê bem-vinda à comunidade 👋🙂

    Vou informar a equipa do Meister.

    Com os melhores cumprimentos, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,018 Community Admin

    Hi @Cristian Dornelles ,

    I am sorry to hear that you are experiencing troubles. Have you tried the suggested method and waited a bit and tried it later yet?

    Did I understand correctly, that the main problem is, that the email does not arrive?

    Alternatively, I would also recommend to:

    • Please look in your email into your SPAM folder to see if the email arrived there.
    • Try logging out and then back into your account.
    • Clear your browser cache and cookies, then try again.
    • Try another browser, or even the incognito browser.

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