Troca de e-mail

Cristian Dornelles
Cristian Dornelles EN Basic Posts: 1 New Here
in Ask the Community

Estou tentando fazer a alteração do meu e-mail de acesso, porém quando recebo o link no e-mail novo, para validar a alteração, a solicitação não é concluída.

E quando tento solicitar novamente a alteração, aparece um erro e diz para tentar novamente mais tarde.

Preciso muito alterar o e-mail de acesso.

Alguém consegue me ajudar?

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,492 Community Leader

    Olá @Cristian Dornelles e sê bem-vinda à comunidade 👋🙂

    Vou informar a equipa do Meister.

    Com os melhores cumprimentos, Jörg

    Als Entwickler der Koper-Methodik und Experte für Prozessmanagement führe ich in meiner Agentur u. a. Retreats für Freiberufler, Solopreneure und inhabergeführte Unternehmen durch. Hier tausche ich mich zwischendurch gerne mit euch über die Tools MeisterTask und MeisterNote aus. Weitere Informationen über mich findet Ihr auf agenturkoper.de und LinkedIn.

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,224 Community Admin

    Hi @Cristian Dornelles ,

    I am sorry to hear that you are experiencing troubles. Have you tried the suggested method and waited a bit and tried it later yet?

    Did I understand correctly, that the main problem is, that the email does not arrive?

    Alternatively, I would also recommend to:

    • Please look in your email into your SPAM folder to see if the email arrived there.
    • Try logging out and then back into your account.
    • Clear your browser cache and cookies, then try again.
    • Try another browser, or even the incognito browser.

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