Already purchased and still not working.

Sunny Nguyen
Sunny Nguyen EN Basic Posts: 1 New Here

Hello everyone.

I purchased the Pro - version for Mind Meister and still could not use, and also could not access any file that I had done before.

And the day that I purchase is 22th March 2024, but the expiration day is 16th March 2025.

Is there anyone know the issue?

Please help me, I attached some images for more detail.

Thank you very much.

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,676 Community Admin

    Hi Sunny,

    I'm very sorry about this. I've just passed it to our support team - Somebody will be in touch asap via email.

    Best,

    Miša