Is there a way of collapsing a task created via an email to a reasonable size?

Lindsay Hunt
Lindsay Hunt EN Business Posts: 4 Beginner

I am forwarding emails as tasks to a project 'inbox' to facilitate task organisation for clients. The tasks created take up a lot of room because they are displayed in full, including the signature block. Is there a setting to collapse it down so that the task shows as the email subject and not the whole email?

Best Answers

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,371 Community Leader
    Answer ✓

    Hi @Lindsay Hunt and welcome to the community from my side 👋🙂

    Did you make the settings for the appearance in your account? One of the most important settings is, to show only the first lines of a task in the related field, shown below:

    Best, Jörg

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  • Lindsay Hunt
    Lindsay Hunt EN Business Posts: 4 Beginner
    Answer ✓

    Thank you, Jörg! The answer I was looking for. Even searching for display settings didn’t bring this up. I assumed there was one, but I hadn’t found it. Wonderful! 😁