I only have 2 projects but can only use one, why?

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Nocturne Summer
Nocturne Summer EN Basic Posts: 1 New Here

The 3 project limit started today and one of my projects was blocked, I only have 2 projects:

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Answers

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,423 Community Leader
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    Hi @Nocturne Summer and welcome to the community 👋🙂

    Can you please check, if you have been invited to another (external) project? In this case, the external project will also count.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

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  • Philipp Aeschbacher
    Philipp Aeschbacher DE Basic Posts: 1 New Here
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    Hi

    I have the same problem as @Nocturne Summer. I have 3 projects and can use only one project since the 3 project limit. I`m not invited to any other projects. My team colleagues don't have this problem. Really strange and unfortunately you can't contact anyone as a Basic user.

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business, DE Advocate Posts: 736 Community Admin
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    Hi @Philipp Aeschbacher,

    sorry that you are experiencing troubles. I am interested in of your statements: "My team colleagues don't have this problem." You and your team mates should see exactly the same projects.

    I would recommend: Please check with your team, if you are invited as a project member in all the projects they see. They could open for each project the project settings. Then go the Share tab, and look in the list of users if you are on the list. If not, they can invite you to the project and then you will be able to access the project.