Billing issue

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Lynn C. Sparks
Lynn C. Sparks EN Business Posts: 1 New Here
edited May 28 in Ask the Community

Has anyone else had billing issues? We love this app but will have to cancel the app and file a fruad incident with our credit card company. The first billing we were overcharged and then 2 weeks later the company has charged our credit card again. I have attempted to reach out via the email contact and have gotten zero response. Doe anyone on here have a phone number for the U.S. ?

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  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,462 Community Admin
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    Hi Lynn,

    I'm so sorry for the delay here.

    I've just spoken with support, and they will prioritise your ticket and get in touch ASAP.

    Best,