3 months - no answer from support :/

Sonila - Max My Hotel
Sonila - Max My Hotel EN Basic Posts: 3 New Here

I have been requesting the last 3 months to have my card removed from the payment method and the Meister support does not responds to my continues follow-ups on that matter.
I don't know what is wrong with them, but I most likely will have a lawyer follow up with them.
Has anyone figured out a solution?