Geronimo Campos
Geronimo Campos EN Basic Posts: 2 Beginner
edited June 28 in Ask the Community

Boa noite galera, acabei de de tentar add o plano anual no meister so que logo apos o pagemento recebi um email dizendo que nao foi aprovado mas no meu cartao foi debitado, alguem poderia me ajudar?


  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,503 Community Admin

    Hi, I just checked the backend and unfortunately, your payment has not gone through.

    Please contact your credit card provider, bank, or PayPal to find out what the problem is.

    You can also try to use a different credit card or pay via PayPal. If this is not possible, you can buy a subscription via the Google Play Store or iOS App Store as well.

    Further information on how to troubleshoot payment issues can be found in this article.

    Thank you for your understanding!

  • Geronimo Campos
    Geronimo Campos EN Basic Posts: 2 Beginner

    Estou entrando em contato com o banco e eles irão entrar em contato com voces, pois minha compra foi aprovada no valor de 42 USD