can't change my credit card.

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I can't fix it, what do I do?

  1. I can't change my credit card.
  2. The 3D secrue notification system makes it impossible to save a new credit card.
  3. I contact the bank. Notified that it is Meister Task
  4. I tried changing to pay via Paypal and the system gave me an error.
    I feel bad about the service.

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Best Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,503 Community Admin
    Answer ✓
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    hey!

    sorry about this. did you try following the steps here?

    I've checked the existing payments you attempted and it says that the processor declined the payment and you should contact your bank for more information.

    I'm sorry i haven't been more helpful here.

    best,

    Miša

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,503 Community Admin
    Answer ✓
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    Hey,

    I just manually removed your payment method from your subscription, could you try and add the new card again now please?

    Best,

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, DE Advocate Posts: 1,503 Community Admin
    Answer ✓
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    Strange,

    Could you please make a ticket for support? I will expedite it and you will get assistance today.

    Best,

Answers