Has anyone noticed that sometimes there is a delay in project transfer between the desktop & mobile?

Master Success

For instance, if a member uses the desktop version and transfers a project to another user account on meistertask, the other member and they use the mobile version, but the transfer is still in place and will take a few days more to complete. View the screen capture I've posted.

Master Success

Is there anyone who can help me solve this problem? We both have fast internet connections, but if I log out of the mobile apps, the transferred task will be updated. However, if we transfer the task again for a different project or column, the issue will occur again. We have this delay issue every day since we use both the desktop and mobile device versions.

Miša Hennin

Hi @Master Success ,

Sorry about the delay getting back to you here! I've just forwarded your request to our support team and expedited it.

Someone will be in touch with you shortly.

Best,

Miša

Master Success

@Miša Hennin Hello. Is there any update regarding my issue?

Miša Hennin

Hi,

I believe you received a reply from the support team on July 15th.

If you want to reopen the case, please do so via support.

Best,

Miša