I am not able to see or interact with the Dashboard. I see a greeting sign but no buttons to select.

Cosmicbeingz Cosmos
Cosmicbeingz Cosmos EN Free Trial Posts: 1 New Here

I am using Firefox 129.0 browser and I can only see the greeting box when the page comes up…but can't see any buttons or other text to interact with. Any ideas on how I can see and access the action buttons…? MeisterTask does look good in the videos. Hope I can try it out. Thanks. Robert

PS I sent 2 emails to hello@info.meister.co but have not received any replies. Is the the correct email for me to ask for help?

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,489 Community Leader

    Hi @Cosmicbeingz Cosmos and welcome to the community 👋🙂

    I can't reproduce the problem on my Firefox browser.

    Can you please try the following steps?

    • install the latest Firefox update (130.0.1)
    • deactivate all script blockers for the URL's of Meister
    • logout, delete the cache, re-login

    I hope this helps.

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.