I am not able to see or interact with the Dashboard. I see a greeting sign but no buttons to select.

Cosmicbeingz Cosmos
Cosmicbeingz Cosmos EN Free Trial Posts: 1 New Here

I am using Firefox 129.0 browser and I can only see the greeting box when the page comes up…but can't see any buttons or other text to interact with. Any ideas on how I can see and access the action buttons…? MeisterTask does look good in the videos. Hope I can try it out. Thanks. Robert

PS I sent 2 emails to hello@info.meister.co but have not received any replies. Is the the correct email for me to ask for help?

Answers

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,492 Community Leader

    Hi @Cosmicbeingz Cosmos and welcome to the community 👋🙂

    I can't reproduce the problem on my Firefox browser.

    Can you please try the following steps?

    • install the latest Firefox update (130.0.1)
    • deactivate all script blockers for the URL's of Meister
    • logout, delete the cache, re-login

    I hope this helps.

    Best, Jörg

    Als Entwickler der Koper-Methodik und Experte für Prozessmanagement führe ich in meiner Agentur u. a. Retreats für Freiberufler, Solopreneure und inhabergeführte Unternehmen durch. Hier tausche ich mich zwischendurch gerne mit euch über die Tools MeisterTask und MeisterNote aus. Weitere Informationen über mich findet Ihr auf agenturkoper.de und LinkedIn.