Merge accounts

Jessica Nieto

Hello,

I wanted to switch my paid account to my primary email address, however there is already a free account set up for my primary email. Is there a way to close out the free account and then associate my paid account with the primary email address?

Thank you for your support!

Cornelia Patscheider

Hi @Jessica Nieto ,

I would recommend the following: Login with your primary email address. Then go to your account s area and close your account.

When the old account is closed, you will be able to reuse the email address for a new account. You can simply log in to the account that you wish to keep. In the accounts area, you can simply change the email address.

I hope this helps.

Jessica Nieto

Thank you for your fast response, this worked. thank you!