Unable to access files in Version History

Bart Verheecke
Bart Verheecke EN Business Posts: 45 Star Contributor

When accessing an older version of a Note, I cannot access a file embedded in a File Block. Is that by design or is this a bug? When clicking the file, it should open or be available for download, but nothing happens.

Answers

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,127 Community Admin

    Hi @Bart Verheecke ,

    I am not sure if I understand what you mean, can you send a video?

    I don't have any problem with the file embedding at the moment. When I click on a file, then the behavior depends on the format. An image for example is easily available.

    If you think this is a bug, then I would recommend contacting Meister's Support Team and explain the issue in detail.

  • Bart Verheecke
    Bart Verheecke EN Business Posts: 45 Star Contributor

    I am sorry of the confusion. It's a bit hard to explain:


    Step 1) Create a note and add some content and a file to it

    Step 2) Delete that file

    Step 3) Access Version History (in the column in the right) to go back to an earlier version of the note containing the file

    Step 4) Click the file. Nothing happens.

    I was wondering if this is by design (deleted files are no longer retained) or a bug?

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,127 Community Admin

    Thanks for the details! I just tested this and can see the same behavior. I think that is by design.