What is the Support Email Address

jim.liu
jim.liu Member Posts: 1 New Here

We are on the paid Pro version of MeisterTask, and currently experiencing error (blank page) when tried to add members to a project. We can't find the support email address so we can email them the details, can someone please help. Thanks!

Best Answer

  • Andres D'Andrea
    Andres D'Andrea Digital Solutions Architect Worldwide Availability In English Or SpanishMember, International Partner Posts: 164 Mastermind
    Answer ✓

    Hello, according to the "how to contact" page of MeisterTask's documentation, you either submit your request from the "Contact" section in your account, like this:


    Or you access the form externally for such action, like this:

    Before contacting support, I'd try a new incognito web browser, or clearing the cookies and cache.

    If the problem disappears under those circumstances, it was an invalid cookie that was causing the issue.

    95% of the time, such behaviors happen when cookies get corrupt or mixed up in our web browsers.

    Best regards.

    Andrés D'Andrea.