Freeze error

Koichi Nakano
Koichi Nakano EN Pro Posts: 1 New Here

Has anyone else experienced the same problem?
Any solutions?

  • The comment freezes while being written.
  • The comment is sent while the Japanese input conversion is in progress.
  • The problem is reproducible.
  • It does not seem to be dependent on the OS or browser.
  • This problem that does not occur with iOS apps.
Tagged:

Answers

  • Gina Vutera
    Gina Vutera EN Basic Posts: 4 Beginner

    same happen to me few days back

  • 私もまったく同じ症状です。
    そしてチーム全員が同じ状況です。非常に困っています。

    I am experiencing exactly the same issue, and my entire team is facing it as well. This is causing significant trouble for us.

  • Cornelia Patscheider
    Cornelia Patscheider Admin, Moderator, MeisterLobster, EN Business Posts: 1,253 Community Admin
    edited January 30

    Hi all,

    I am very sorry to hear that you are experiencing this issue. I would recommend contacting Meister's Support Team and explain the issue in detail.

    When you contact support, it'd be great to include as much information as possible:

    • include which account and projects or tasks are affected
    • Please enable access to your account. You can find a guide how to do this here: How to- Enable Access 
    • Please send a screenshot or video with the developer console open. To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).