Anyone else's iOS app just constantly crashing?

Peter Davison
Peter Davison EN Business Posts: 20 Active Contributor

We keep having this issue with Meistertask where iOS will crash to the home screen and you can't restart it.

Over the years this has always been a problem but getting a new iPad seemed to work for a short period of time.

Now Meistertask is crashing on the newest iPad and a reinstall/restart of the iPad won't fix it.

Meister support has never really fixed this issue permanently and it makes relying on this software as a business extremely difficult.

Reaching support in general is impossible too (phone lines don't work, support tickets are just passed around without resolution).

Regardless, we've submitted another ticket.

We'd 100% just use the webapp to do everything but adding tags on the web is a really slow process compared to the iOS and it's essential to our business.

Comments

  • Dominic Mercier
    Dominic Mercier EN Business Posts: 8 Beginner

    I have the same problem. I just created my account. I'm on the 14-day trial plan. I love the desktop app, and the iPhone app gets the job done, but I haven't been able to use MeisterTask on my iPad. When I launch the app, it appears for half a second and then crashes. I've uninstalled the app, reinstalled it, restarted, same problem. I updated the iOS on my iPad, reinstalled the app, same problem. I was considering replacing ClickUp with MeisterTask, but if I can't use it on iPad, I'll stick with ClickUp, especially since I read everywhere that the support is bad. It's a shame, because the desktop app is really good

  • Peter Davison
    Peter Davison EN Business Posts: 20 Active Contributor

    It looks like it's something to do with their dashboard update. Still no fix.

    If you tap into a project quick enough it'll work until you leave to the dashboard, then it will crash. You have to be pretty quick though.

  • Rooster McNugget
    Rooster McNugget MT Tester, DE Business Posts: 684 Community Leader

    It's no crashing on my side. But i can't read the whole text in the menu bar… but it works.

    The impossible does not exist! The solution has just not been found yet!