Why can't I download a copy of my bill?

floshkit EN Basic Posts: 2 New Here
edited February 2023 in Ask the Community

See Video.

Cant download a copy of my bill.

what am i doing wrong?


Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 1,015 Community Admin
    Answer ✓

    Hi @floshkit - welcome to the community! 👋

    Thanks for the screen capture! It looks like your subscription was purchased through the iOS app store. Because of this, the invoices can't be downloaded directly via MeisterTask. You should be able to find them by signing in at https://reportaproblem.apple.com/.

    Let me know if this helps!