[RESOLVED] Why is time tracking activating itself?

Michel
Michel EN Basic Posts: 3 Beginner
edited February 2023 in Ask the Community

Friends,

We are having a problem with our team's timekeeping.

Time Tracking is activating by itself, without any user command. It is also happening that two simultaneous tasks are active, which was not possible before. Can you help me please?

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Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin
    Answer ✓

    Hey!

    You've probably already noticed but I just wanted to reach out and let you know a fix has been deployed. Please let me know if you have any more issues!

    Best,

    Miša

Answers

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Hi @Michel,

    I'm not sure what's going on here so we will need some more information! I've just forwarded your request to our Support team - they will be in touch with you soon.

    Let me know if I can help any further.

    Best,

    Miša

  • Michel
    Michel EN Basic Posts: 3 Beginner

    Thanks,

    I will wait for support contact. :)

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Just to update the Community - this is a known bug and our team are working on it! I will add any updates here.

    Thanks!

  • ruthlee
    ruthlee EN Basic Posts: 1 New Here
    edited January 2023

    Recently I encountered concurrently clock timing for 2 meister tasks boards.

    Is it due to a bug or? Pls help.

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business, Advocate Posts: 1,250 Community Admin

    Hi @ruthlee,

    I've merged your question into this discussion. This is a known bug - I'm sorry for the inconvenience. I'll keep you up to date with any developments here.

    Best,

    Miša

  • Michel
    Michel EN Basic Posts: 3 Beginner

    Thanks,

    Yes the problem has been solved and thank you very much for that.

    Big hug,