iPhone was stolen, how to diable 2FA?

jscholtysik
jscholtysik Member Posts: 1 New Here
edited January 20 in Ask the Community

Unfortunately, my iPhone was stolen on New Year's Eve.

How can I turn off 2FA authentication for Meistertask so that I can set up 2FA authentication in Google Authenticator again on my new iPhone?

My email address is: 

[redacted email]

Thanks in advance for the help!

Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster Posts: 384 Community Admin
    Answer ✓

    Hi @jscholtysik - sorry to hear about your stolen phone! Not a great way to ring in the new year. Our support team can disable 2FA for your account as soon as we confirm your e-mail address. I'll reach out to you privately to confirm this and then disable 2FA.

    Hope the rest of 2023 treats you better!

    Best,

    Andrew