iPhone was stolen, how to diable 2FA?

jscholtysik

Unfortunately, my iPhone was stolen on New Year's Eve.

How can I turn off 2FA authentication for Meistertask so that I can set up 2FA authentication in Google Authenticator again on my new iPhone?

My email address is: 

[redacted email]

Thanks in advance for the help!

Andrew Lapidus

Hi @jscholtysik - sorry to hear about your stolen phone! Not a great way to ring in the new year. Our support team can disable 2FA for your account as soon as we confirm your e-mail address. I'll reach out to you privately to confirm this and then disable 2FA.

Hope the rest of 2023 treats you better!

Best,

Andrew