iPhone was stolen, how to diable 2FA?

jscholtysik
EN Basic Posts: 1 New Here
Unfortunately, my iPhone was stolen on New Year's Eve.
How can I turn off 2FA authentication for Meistertask so that I can set up 2FA authentication in Google Authenticator again on my new iPhone?
My email address is:
[redacted email]
Thanks in advance for the help!
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Best Answer
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Hi @jscholtysik - sorry to hear about your stolen phone! Not a great way to ring in the new year. Our support team can disable 2FA for your account as soon as we confirm your e-mail address. I'll reach out to you privately to confirm this and then disable 2FA.
Hope the rest of 2023 treats you better!
Best,
Andrew
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