Why Are Changes in Tasks Not Being Saved?

Channing Kelly
Channing Kelly EN Business Posts: 60 Star Contributor
edited February 2023 in Ask the Community

Of late I've had a troubling number of tasks where updates I entered -- such as new checklist items, checking off checklist items, etc. have "undone" when I revisit the task. At first I was attributing this to user error, but it's happening too often. Anyone else having this issue?

Comments

  • Joerg Koper
    Joerg Koper MT Tester, DE Business Posts: 1,486 Community Leader

    Hi @channing 👋🙂

    I could not reproduce this behavior in my browsers and apps. Have you tried to delete the cache of your browser, log out and log in again and alternatively try a different browser? And, only for security reasons, have you checked if someone else has accesss to the related project?

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

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