Why Am I Having Trouble Getting Older Notifications to Load In Desktop App?

Channing Kelly
Channing Kelly Member Posts: 21 Star Contributor
edited February 17 in Ask the Community

Hello,

Wondering if anyone else can replicate this issue.

In my browser if I have a bunch of notifications I can keep pulling down on the side scroll bar and it will keep loading older notifications. However in the desktop app it will not load older notifications. It will only show one scrolls-worth of notifications.

Thanks,

Channing

Best Answer

  • Joerg Koper
    Joerg Koper Member, DACH Partner, MT Tester Posts: 519 Community Leader
    Answer ✓

    Hi @channing 👋🙂

    I tried to replicate the described behaviour, but my desktop app is working correctly. Have you tried to log out of the app, close it, restart the machine and log in again?

    Maybe it's working. Sometimes there are updates to be loaded and installed by the app...and sometimes it's just working when you log out and in again. Worth a try 😉

    Best, Jörg