Why Am I Having Trouble Getting Older Notifications to Load In Desktop App?

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Channing Kelly
Channing Kelly EN Business Posts: 59 Star Contributor
edited February 2023 in Ask the Community

Hello,

Wondering if anyone else can replicate this issue.

In my browser if I have a bunch of notifications I can keep pulling down on the side scroll bar and it will keep loading older notifications. However in the desktop app it will not load older notifications. It will only show one scrolls-worth of notifications.

Thanks,

Channing

Best Answer

  • Joerg Koper
    Joerg Koper DACH Partner, MT Tester, DE Business, EN Advocate Posts: 1,425 Community Leader
    Answer ✓
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    Hi @channing 👋🙂

    I tried to replicate the described behaviour, but my desktop app is working correctly. Have you tried to log out of the app, close it, restart the machine and log in again?

    Maybe it's working. Sometimes there are updates to be loaded and installed by the app...and sometimes it's just working when you log out and in again. Worth a try 😉

    Best, Jörg

    Als Experten-Partner von Meister führe ich in meiner Agentur u. a. Workshops für die Integration der Meister Software durch. Hier in der Community freue ich mich auf den Austausch mit Euch und helfe bei Fragen zu MeisterTask, MeisterNote und MindMeister gerne weiter.

    Weitere Informationen findest Du auf agenturkoper.de und LinkedIn.