My browser is displaying a garbled font - how can I fix?

Freddy
Freddy EN Basic Posts: 2 New Here
edited February 2023 in Ask the Community

Hello dear community,

we have a problem with the display of mastertask on a team member. With her, the font is displayed cand you can't really read anything. Does anyone have experience with this and know a solution? 

Thanks in advance - Freddy


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Best Answer

  • Andrew Lapidus
    Andrew Lapidus Admin, MeisterLobster, DE Business Posts: 1,013 Community Admin
    Answer ✓

    Hi @Freddy! Thanks for reaching out and welcome to the Community!

    We've seen this issue with certain users who have recently updated MacOS — it seems that certain browsers (Firefox and Chrome) are having issues displaying the Meister font after updates. We've seen a fix for this issue in the following thread (only available in German):

    Here are some fixes that have worked in the past:

    Chrome: A user pointed out a fix for this issue found on the Google Support forum here and here - it seems like selecting a new default font or reinstalling a font might help.

    Firefox: Go to Options/Settings -> General: Fonts & Colors -> Advanced. Then check the box "Allow pages to use custom fonts instead of the ones selected above."

    Please let me know if this helps!

    Best,

    Andrew

Answers

  • Freddy
    Freddy EN Basic Posts: 2 New Here

    Hey Andrew thank you so much it works now!!! 👍👍