MindMeister updates: map out your ideas even faster

Hi. Regarding this issue, I sent a ticket 20 days ago and so far I have not received a response. After 15 days they wrote to me saying, if I still needed a response, they have been very busy... I replied that obviously, but I have not heard anything again.

It is about the presentation mode (in the old version and in this one too). The zoom increases too much and cannot be controlled. It goes up to 1,700 and more. I do not see a way to adapt it to what I want.

I even sent them this video, as an example: https://monosnap.com/file/K2OKv7vjszlwg6p11PvEqySRqh5w19

PS: I have been with you for many years and the support responses are always more than 15 days, counting with luck.

Thank you for your response.

Your shortcuts have got glitches.

In my instance when I type "f" … NOT ctl f… just "f" my mouse jumps to the search bar and this is very frustrating. As I'm halfway through a sentence typing and the word has "f" in the spelling ill look up and find I have been typing in the search bar.

Please sort this ASAP.

Thank you for your willingness to reconsider. That feature is instrumental to my workflow and countless mindmaps. I'm hopeful for a positive outcome.

I understand the decision, but I believe that experienced MindMeister users who have become accustomed to this workflow appreciate the extra flexibility and options it provided. Perhaps consider keeping it as an advanced feature or preference setting for those who prefer this approach, while streamlining the experience for newcomers?

Hi Mark,

I too have been with you guys for quite sometime and not too impressed with the latest updates. Don't get me wrong, I love MindMesiter and it is a critical tool I use not only in my work life but my day-to-day personal endeavours as well.

Judging by the comments on this thread, it seems that I am not alone. Whilst we will push forwward, get accustomed and move on, user adoption might be problematic for you guys at this point. Best to prioratize the most frequent issues in your sprint cycle(s) and address those accordingly.

Some observations from my end;

• Its apparent that when you and the team do updates, there are quite a few snags (gaps in the current QA process?). Perhaps you should send an email to all customers first informing them prior to the change. When you guys were re-designing this new UI (from the old one, especially on the mobile) it took a month of sundays to get some of the previous functionality ported to the new version. I had to use the 'legacy' editor because whilst the new one was eye candy, the old one was more practical, more important functional. When I got into work this morning and started reviewing a mindmap, i saw all these changes and was quite stunned. Moreso that I have an important presentation in the evening and whilst the mindmap is done, i have to quickly get accustomed to the new changes without prior warning.
• While the UI 'looks nice' we have lost its functionality. We are creatures of habit and whilst we all continually advance in technology, there should be certain things that should be left as-is. MindMeister has to grow (including us users) but it shouldnt be this dramatic / traumatic and its quite visible that there are severe gaps in the QA process which needs to be addressed in your second major iterative update of recent past.
• One big functionality is the ability to use mutiple layouts on a single mindmap. Yes, you are correct and as Cornelia mentioned in this thread (which directed me here), there could be overlaps but its upto the user to manage it. if they dont want overlaps, they can go with the default / another layout. Removing the functionality 'for the greater good' is not correct here, as we should have the option to do so (and manage overlaps should we need) rather than taking out the functionality altogether, so thats not good and also severely impacts me (and I can see countless others as well). Mixed layout are important to some of us.
• Some shortcuts dont behave as intended (i think this was mentioned before so wont do another writeup on it)
• Because of this floating toolbar, i find it difficult to make child points at times by pressing "tab", as it seems to cycle through the menu items on teh floating toolbar instead of creating the child. I could use "insert" on my keyboard but muscle memory keeps going to the "tab". I wander if anyone else has this problem because it has happened a few times now.
  • On that note, you should provide us an option in the settings / preferences for us to proceed with floating toolbars or just the previous method we were using prior to the change. As the previous user mentioned, the floating toolbar is quite intrusive.
• I used to right click the "background" and create floating objects, that functionality is also lost. I have to veer to the right now and forced to use the new option which also overlaps with existing topics (depending on where you are in the mindmap and if the branch of expanded or collapsed)
• If i paste a YouTube video link, it just displays the link whereas previously it provided a thumbnail of the video where i can play the video directly on the canvass itself without needing to navigate out. I know you mentioned above that we should jsut paste the link but that doesnt work. Capturing notes or mindmapping when a youtube video is playing is a little more challenging now. As a workaround, I have to use multiple monitors for this / add more monitors to my setup.
• You also need to re-update your documentation, which should not be more than 1 - 2 days after the update (preferably at the same time though). Why? Because, in my instance for example, I redirect users to some of your pages so they can read up on it themselves without getting a KT from me. One such example is the mixed layout I spoke of above which can be found here or below screenshot

There might be other aspects as well, but wanted to put these across for now as its what I have experienced (and seems like many others too). Pls discuss these common issues in your next scrum with the team, as they have a grave impact to us.

Agreed, its more than likely a deal breaker and will be moving to another platform.

AFAIK the only way I've been able to continue using multiple layouts within a mindmap has been to DUPLICATE existing mindmaps and editing them, and then copying any nodes with the layout you want, etc.

Tedious but it works for now..