夏にお支払いを済ませアップグレード会員です。Can't access paid account.

八百谷 和子
八百谷 和子 EN Basic Posts: 2 New Here
edited March 2024 in Ask the Community

夏にお支払いを済ませアップグレード会員です。今久しぶりにログインすると、無料会員になっています。どういう事でしょう

Best Answer

  • Miša Hennin
    Miša Hennin Admin, MeisterLobster, EN Business Posts: 1,688 Community Admin
    Answer ✓

    Hi Kazuko,

    I just checked your account details and there seems to be a second upgraded account in your name. Please try logging on with your gmail account rather than your .ne.jp account.

    Best,

    Miša

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